Frequently asked questions about your stay
Wi-Fi, e-bike charging station, cot, check-in and more – the most important answers at a glance.
Is Wi-Fi available in the apartments?
Yes, free Wi-Fi is available in all holiday apartments (fibre optic with 300 Mbit). You will find the access code in your apartment.
Is there a charging option for e-bikes?
Yes, there is a charging station for e-bikes on the farm. A bicycle storage room is also available.
Is there a cot?
Yes, we provide a cot free of charge on request. Please let us know when you book.
Is there a high chair?
Yes, we also provide a high chair free of charge on request.
By when do I have to arrive? Is a later check-in possible?
Check-in is possible daily from 3 pm. A later arrival is also possible. Please let us know briefly beforehand. Departure is by 10 am on the day of departure.
Is there parking?
Yes, free parking spaces are available for our guests on the premises.
Are bed linen and towels included?
Yes, bed linen and towels are provided in every holiday apartment and included in the price. For stays of 7 nights or more you receive fresh towels free of charge on request.
What is the minimum length of stay?
The minimum stay is 4 nights. Shorter stays may be possible by arrangement – just ask us.
Are pets allowed?
No, unfortunately we cannot accept pets.
Is breakfast available?
Breakfast is not part of the offer. All kitchens are fully equipped. You will find a supermarket, a bakery, a postal service centre, a savings-bank terminal and an open-air swimming pool nearby.
How can I pay?
The rent is paid in cash on arrival or in advance by bank transfer.
How does cancellation work?
You can cancel free of charge up to 42 days before arrival. After that 80 % of the travel price is due. With the short-notice cancellation option you can cancel free of charge up to 7 days before arrival. You will find all details in the booking terms in the imprint (German).
Which apartment is suitable for guests with walking difficulties?
We recommend the ground-floor apartments: Hundertschön, Herbstprinz and Augenweide. At Hundertschön a few outdoor steps lead to the apartment; Augenweide has an accessible bathroom. We are happy to advise you personally.
Are there tours of the farm?
Depending on time, we offer free guided tours of the fruit farm for our holiday guests. Just ask us.
Can I buy fruit directly from the farm?
Yes, depending on the season you can buy various types and varieties of fruit directly from the farm. Our harvest calendar shows what is ripe when.
How far is it to Hamburg?
You can reach Hamburg in about 50 minutes by ferry, car or S-Bahn. You will find tips for the region on the Surroundings page.
Your question is not here? Write to us or give us a call – we are happy to answer personally.
Your place in the Altes Land is waiting
Check available dates directly in the booking calendar – or give us a call.